New GARD Bags and wheelies come with a 1-year warranty from the date of purchase through an authorized re-seller. The warranty can be extended for an additional year (total up to 2 years) by registering your product on our website.
GARD LIMITED WARRANTY POLICY - In rare cases where there is a problem due to manufacturing defect in our materials or workmanship within warranty, we will repair or replace the bag (where it cannot be repaired) at our option. Our guarantee does not cover product damage from normal wear and tear or from improper handling. Accidental damage is not covered under warranty nor its consequences, such as damage to the contents of the bag or wheelie. All disputes arising out of or in connection with our offer of Warranty is subject to the exclusive jurisdiction of the Courts of Kolkata, INDIA.
Parts such as cones, foam belts, pads, wheels, axle, shoulder straps etc. that wear out over time can be easily purchased directly from us at a very nominal charge (shipping extra).
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